Terms And Conditions

Welcome to ThesisBinding.ca, your reliable partner for professional binding and printing services in Canada. Please read the following terms and conditions carefully, as they govern your use of our website and services.

Introduction

These Terms and Conditions create a legal agreement between ThesisBinding.ca ("we," "us," "our") and our customers ("you," "user"). By accessing our website or using our services, you agree to these terms.

Our Services

We offer binding and printing services for theses, dissertations, books, and more. These terms apply to all services provided by ThesisBinding.ca.

Subscriptions

You can subscribe to receive updates, newsletters, and promotions from ThesisBinding.ca. To unsubscribe, contact us at +1 226 225 9909.

Purchase Policy

When placing an order, you may need to provide personal and payment information. This information must be accurate to process your order smoothly.

We may use third-party payment processors, sharing only the details required to complete transactions. We reserve the right to decline or cancel orders for any reason, including but not limited to:

  • Errors in pricing or availability
  • Suspicion of unauthorized or fraudulent activity
Refund Policy

We aim to provide top-quality services. If you are dissatisfied, we offer the following:

  • Reprints: Up to two reprints if the quality does not meet expectations.
  • Refunds: If issues persist after reprints, management will review your request. Refunds will be partial and based on the project’s progress.

Non-Refundable Services:

  • Customized and advance-ordered items are non-refundable once production begins.
  • Refunds for marketing services, promotional materials, or other similar services are not available.
Revision Policy

We provide free revisions to ensure customer satisfaction. Requests must be made within 10 days of receiving your order. After this period, additional charges may apply.

When Refunds Are Not Granted
  • Minor errors or technicalities (e.g., small typos)
  • Delays caused by the client
  • Changes in project requirements after the order
  • Claims made without documented concerns
Change of Mind

Before Work Begins: Refunds are allowed if you cancel within one business day of placing your order.

After Work Starts: Partial refunds may be granted based on the progress and revisions made.

Late Delivery

We strive to meet deadlines, but unforeseen delays may occur. If we are at fault, and you have contacted us three times regarding the delay, a 50% refund may be issued.

Intellectual Property

All materials produced by ThesisBinding.ca remain our property until full payment is made. Once payment is completed, ownership rights are transferred to you.

You may not reuse or redistribute any content from our website without written permission.

Copyright Policy

We respect intellectual property rights. If you believe your work has been infringed, please contact us with the details.

Usage Restrictions
  • Violate local or international laws
  • Harm or exploit others
  • Send unsolicited messages or advertisements
  • Use automated tools to access or disrupt our website
  • Engage in fraudulent activities
Limitation of Liability

ThesisBinding.ca is not responsible for indirect or unintended damages. Our liability is limited to the amount you paid for the service.

Governing Law

These Terms and Conditions are governed by Canadian law. If any part of these terms is deemed unenforceable, the rest will remain in effect.

Updates to Terms

We may update these terms at any time. Please review them regularly. Continued use of our website indicates your acceptance of any changes.

Acknowledgment

By using ThesisBinding.ca, you confirm that you have read, understood, and agreed to these Terms and Conditions.

For any questions, please contact us at +1 226 225 9909.